Refund Policy
Policy on refunds and cancellations for CADlingo service.
Table of Contents
Refund Conditions
Refundable Cases
- Subscriptions: request a full refund within 7 days of each payment if all credits granted by that payment remain unused. A change of mind is covered under these conditions.
- Credit packs: request a full refund within 7 days if all credits from that pack remain unused.
- Duplicate charges, service outages, and paid benefits not delivered are reviewed separately from the 7-day and unused-credit conditions. This policy does not limit rights under applicable law.
Outside the standard refund conditions
- After 7 days, or once credits from that purchase are used, a standard full refund is unavailable. Contact support for exceptions such as outages.
- Free and promotional credits themselves cannot be redeemed for cash.
- Cancelling a subscription stops its next renewal; it does not automatically refund an earlier payment.
Refund Process
Refund Request
Please send a refund request email to Customer Service (info@weeklyventures.xyz).
Required Information: Order number, payment date, account email, and reason (do not send card numbers or bank details)
Review and Approval
We check the order and credit ledger. Incomplete histories and legacy annual subscriptions receive individual review; missing records alone are not treated as evidence of use.
Processing Time: 1-2 business days
Refund Processing
Approved refunds are processed through Lemon Squeezy to the original payment method.
Processing Time: Up to 10 days after processing to appear on your statement
Refund Methods and Fees
Original payment method
- • Refund through Lemon Squeezy to the original payment method
- • CADlingo charges no separate refund fee.
- • Up to 10 days after processing to appear on your statement
No separate bank transfer
- • We do not request bank details or full card numbers.
- • No fixed KRW refund fee applies.
- • Posting time depends on the payment method.
Credit Validity and Policy
- Purchased credits: Purchased credits remain in your balance after your subscription ends.
- Subscription cancellation: Cancellation stops renewal; paid access continues until the paid period ends.
- Launch promotion: Daily grants stop at the campaign deadline shown on the pricing page. Already granted credits remain.
- Credit order for refund review: At each use, available free and promotional credits are consumed first, then subscription and pack credits in grant order. Free credits received later do not undo earlier paid-credit usage.
Special Refund Policy
Beta compensation for incorrect verified results
If a verified result turns out to be wrong, report it — we credit the operation back in full, once per operation, no questions during beta.
Service Outage
In case service use is impossible due to our technical error, we will provide additional credits or refunds for unused credits.
Model Generation Failure
Jobs ending in server execution failure or a request for more information are not charged as successful work. A generated file that does not match your intended shape is reviewed separately from an execution failure.
Contact
Email: info@weeklyventures.xyz
Phone: 050-6766-0256
Operating Hours: Weekdays 9:00-18:00 (Closed on weekends and holidays)
Company: WeeklyVentures Inc.